Customer Services

At Click Sports we aim to ensure that your experience of shopping with us is a successful and happy one. However, we understand that there may be occasions when you need to contact us, and we will be more than happy to help you.

Our Customer Service team is on hand to help you with any queries you may have.

They are available between:
9am and 5:00pm, Monday – Friday (excluding bank holidays).

Please note:
Our customer service helpline and warehouse will be closed on Good Friday and Easter Monday.

Simply e-mail us at:
help@clicksports.co.uk.

Alternatively, you can call us on:
0800 1 560 570

Returns/Exchanges

We are confident that you will be pleased with your purchase, but in the event that you are not satisfied simply give us written confirmation of your intentions, and then return the item to us within 7 days for an exchange or a full refund (please note that unless the goods are faulty, or we have delivered incorrect goods, you will be liable for the cost of returning them). After 7 days, a 20% cancellation and restocking charge will apply.

When returning goods, please remember to include a copy of your receipt, and details of your name, address and contact number. You will be responsible for any returned goods until they reach us. Please make sure that you get proof of postage and that the method of delivery requires a signature. In the event of a lost package we will not be able to accept responsibility unless a signature can be supplied.

This policy does not affect your statutory rights.

If you require more information on our returns policy, then please see our terms and conditions.